Rue de Lausanne 29, 1201 Genève Lun – Sam : 10h – 13h • 14h – 19h
Rue de Lausanne 29, 1201 Geneva Mon – Sat: 10:00 – 13:00 / 14:00 – 19:00
Data recovery in Geneva

Lost your data?
We’ll get it back.

No-obligation diagnosis. Data recovery specialists for 17+ years, for smartphones, hard drives, SSDs and memory cards.

Diagnosis on WhatsApp Call +41 22 314 51 51
Express diagnosis Certified technicians Transparent quote Strict confidentiality
95%
Success rate
24h
Express available
1055%
Confidentiality
1055+
5★ Google reviews
Phonelab Geneva data recovery technician
Data secured Strict confidentiality
Our expertise

Specialists for 17+ years in Geneva

Whether your phone fell in water, your hard drive failed or you deleted files by mistake — our technicians have the tools and expertise to recover your precious data.

  • Full, no-obligation diagnosis
  • Transparent quote before any work
  • Work certified by our experts
  • Photos, contacts, messages, documents recovered
  • Strict discretion, your data never shared
Talk to an expert
Devices we handle iPhone / iPad Samsung MacBook / PC Hard drives / SSDs Memory cards USB drives
Our plans

3 levels ofservice

Every situation is unique. We adapt our approach to how serious the failure is and how urgent your need is.

1 Standard level

Software recovery

Accidental deletion, formatting, system bug

from CHF249

Diagnosis · Result within 24h

  • Files deleted by mistake
  • Accidental formatting
  • Minor system corruption
  • Results in 24–48h
  • Mechanical failure
  • Electronic damage
Request a quote
Most requested
2 Advanced level

Hardware recovery

Physical damage, water, drop, electronic failure

from CHF349

Diagnosis · Result within 3–5 days

  • Everything in Standard included
  • Mechanical failure (clicking, seizing)
  • Electronic damage
  • Phone dropped in water
  • Recovery report included
  • Severely damaged memory chip
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3 Expert level

Critical recovery

Complex cases, memory chip, RAID, encryption

from CHF599

Diagnosis · Lead time depends on complexity

  • Everything in Advanced included
  • Severely damaged memory chip
  • RAID & NAS drives
  • Encrypted / locked devices
  • Top priority & dedicated follow-up
  • Detailed report provided
Talk to an expert
15+
Years of experience
110K+
Devices handled in Geneva
95%
Successful recovery rate
1,000+
5-star Google reviews
How it works

4 simple steps

A clear, transparent process, from first contact to the delivery of your data.

1. Contact & diagnosis

Describe your situation by phone or WhatsApp. Quick, immediate diagnosis.

2. Technical analysis

Our experts analyse your device in store and send you a precise quote.

3. Recovery

Once you agree, our technicians carry out the recovery with professional tools.

4. Secure delivery

You get your data back on the medium of your choice (USB drive, external drive, cloud).

Frequently asked questions

Everything you need to know

Got questions? Find the most frequent answers below.

Yes, completely. We examine your device with no obligation. If we can’t recover your data, you pay nothing. You always get a quote before any work.
Photos, videos, contacts, messages (SMS, WhatsApp), documents (PDF, Word, Excel), emails, notes, calendars… We recover any type of file from any digital medium.
Yes, water damage is one of our most common cases. The key is to act fast and not try to switch the device back on. Bring it to us as soon as possible — even if it’s off, the data is often recoverable.
It depends on the service level. A standard software recovery can be done within 24h. A hardware recovery usually takes 3 to 5 days. Complex cases (Level 3) may take longer — we keep you informed at every step.
Absolutely. Confidentiality is our top priority. Your data is never viewed, copied or shared. All the work is done in-house, in our Geneva shop, by our own technicians.
Yes. We are Apple specialists and regularly handle MacBooks with a damaged SSD or motherboard. Whether your Mac won’t start, the drive is dead or it suffered water damage — we can help.

Your data deserves to be recovered.

Don’t wait — the more time passes, the harder recovery becomes. Contact us now for a diagnosis.

WhatsApp 022 314 51 51
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