Mail-in repair from anywhere in Switzerland
Not in Geneva? Send your phone, tablet, laptop or console to Phonelab Store, a repair workshop at Rue de Lausanne 29, 1201 Geneva, 5 minutes from Cornavin station. We have been repairing devices since 2009: more than 110,000 devices repaired, over 1,094 Google reviews rated 5.0, and a 12-month warranty on every repair.
How it works
- Get a quote: call 022 314 51 51 or message us on WhatsApp with your model and the problem.
- Send your device by tracked mail to Phonelab Store, Rue de Lausanne 29, 1201 Geneva. Sending to us is at your cost.
- We confirm the price after inspection, before any repair starts.
- We send it back: return shipping is free anywhere in Switzerland.
What we repair by mail
- iPhone repair: screen, battery, back glass, charging port
- Samsung and Android, Huawei and Xiaomi
- iPad and MacBook
- PS5 and Xbox: HDMI port, SCUF and pro controllers
- Water damage, micro-soldering and data recovery
FAQ
Which cities do you cover?
All of Switzerland: Lausanne, Bern, Zurich, Basel, Fribourg, Neuchâtel, Sion, Lugano and everywhere in between.
How do I pack my device?
Turn it off, wrap it in bubble wrap in a padded box, and add a note with your name, phone number and the problem. Do not include the charger or SIM card unless we ask.
Will my data be kept?
A screen or battery replacement does not erase your data. If the device no longer turns on, ask us about data recovery.
Prefer French? Réparation par la poste en Suisse.
Phonelab Store · Rue de Lausanne 29, 1201 Geneva · +41 22 314 51 51 · Contact